Hotel Poonam
Highlights for your trip
Exceptional service & staff
The top-rated staff and service at Hotel Poonam will ensure you feel welcomed.
Great location
Guests value the location in Raipur for making travel plans effortlessly.
Highlighted Amenities
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Deluxe Room
✓ Fully refundable (7 days before check-in)
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Super Deluxe Room
✓ Fully refundable (7 days before check-in)
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SEMI DELUXE NON AC
✓ Fully refundable (7 days before check-in)
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About the Property & Location
The hotel features well-appointed rooms that are equipped with all the necessary amenities such as air conditioning, flat-screen TV, free Wi-Fi, and a private bathroom with a shower. The hotel also has a restaurant that serves delicious local and international cuisine.
The hotel staff is friendly and hospitable, ensuring that guests have a comfortable and memorable stay. The hotel is located near a hospital, making it convenient for guests who may require medical attention.
Tourist attractions such as the Mahant Ghasidas Memorial Museum, the Chhattisgarh Science Centre, and the Swami Vivekananda Sarovar are located nearby. Guests can also indulge in local experiences such as exploring the local markets and trying out the local cuisine.
For adventure enthusiasts, the hotel can arrange for activities such as trekking, camping, and wildlife safaris. Guests can also enjoy local delicacies such as poha, jalebi, and bhajia.
The hotel is easily accessible from the airport, bus, and train stations. The Swami Vivekananda Airport is located 15 km away, while the Raipur Junction Railway Station is just 2 km away. The hotel also provides airport shuttle services for the convenience of guests.
Hotel Policies
Check-in Time
12:00 PM
Check-out Time
12:00 PM
Cancellation Policy
Cancellation can be done before 4 days
Refund Policy
full refund
Frequently Asked Questions
Good
Based on 246 verified Google reviews
The service quality is extremely poor. They didn’t provide me with breakfast, even though my booking included it. The condition inside the hotel is worse than imaginable. the room is full of mosquitoes that won’t let you sleep, If you try to cover yourself with the duvet, you’ll find that it has no cover and gives off an unpleasant smell. Cockroaches are crawling everywhere, making it impossible to sit comfortably.
The washroom is in terrible condition, the WC is black instead of white, possibly due to poor hygiene over time. The floor tiles are detached, and the wall paint is peeling off. The water flow in the washroom is extremely slow, and it takes more than an hour just to take a bath.
To add to the disappointment, they didn’t provide me with the Wi-Fi password even after multiple reminders. And to top it all off, the dustbin was already full at the time of check-in, as if the hotel prefers feeding cockroaches instead of guests. 😀
Room was ok. Cockroaches were there in the room. Bathroom flush was working only once. I would not recommend for night stay. AC was working fine. Staff were cooperative.
Had to stay there as there was no choice for me because went to the town on a day when all the hotels and shops were closed due to holi.
Enjoy your time in Hotel Poonam with Cockroaches 🪳 , Mosquitoes 🦟 & full of smells which is make you vomit 🤮 easily.
No Room Service
No Hot Water/No Geyser
No Intercom
Out of Service Television
No Mobile Network in rooms
I hurriedly took the room without looking. Took off my luggage and went to the meeting. It was my mistake that I booked it at the reception without seeing the room.
Very Bad Hotel In Raipur &
Staff behaviour very bad
Receptionist All persons extra charged for his pocket
The hotel rooms are very bad, they are old, the beds, sofas are full of cockroaches and vegetable insects. They are only concerned with earning money and do not care about the guest's health.