Hotel Fairmount Shimla Forest Greens

Worst hotel experience ever.

Despite having a confirmed booking and advance payment, we were left stranded in the middle of the night. For reasons that were never properly explained, the hotel kept us waiting for over an hour before giving us a room. After a long journey, this was extremely frustrating and unprofessional.

The room itself was in terrible condition. Cleanliness was clearly not a priority, and the overall state of the room was far below acceptable standards. To make matters worse, we were charged approximately ₹3,000 extra even though our booking had already been paid for in advance.

The surprises didn’t stop there. When we requested basic toiletries, we were informed that we would have to pay extra for them as well. Charging guests separately for essential amenities is simply unacceptable.

From poor customer service and hidden charges to unhygienic rooms and lack of professionalism, this hotel failed on every level. I would never stay here again and would strongly advise others to avoid this property.Worst hotel experience ever.

Despite having a confirmed booking and advance payment, we were left stranded in the middle of the night. For reasons that were never properly explained, the hotel kept us waiting for over an hour before giving us a room. After a long journey, this was extremely frustrating and unprofessional.

The room itself was in terrible condition. Cleanliness was clearly not a priority, and the overall state of the room was far below acceptable standards. To make matters worse, we were charged approximately ₹3,000 extra even though our booking had already been paid for in advance.

The surprises didn’t stop there. When we requested basic toiletries, we were informed that we would have to pay extra for them as well. Charging guests separately for essential amenities is simply unacceptable.

From poor customer service and hidden charges to unhygienic rooms and lack of professionalism, this hotel failed on every level. I would never stay here again and would strongly advise others to avoid this property.

I recently had the pleasure of staying at Hotel Fairmount, Shimla, and it was truly a wonderful experience. The hotel offers a perfect blend of comfort, hospitality, and breathtaking views of the surrounding hills.

The rooms were clean, spacious, and well-maintained, providing a relaxing and comfortable stay. The staff was exceptionally courteous, attentive, and always willing to assist with a smile, making us feel genuinely welcomed throughout our visit.

The food was delicious, with a good variety of options catering to different tastes. The overall ambiance of the hotel was peaceful and refreshing, making it an ideal destination for families, couples, and travelers seeking a memorable stay in Shimla.

I highly appreciate the management and staff for their excellent service and commitment to guest satisfaction. I would highly recommend Hotel Fairmount to anyone visiting Shimla and look forward to staying here again in the future.

We visited this hotel as a group of three families. Unfortunately, our experience was not very satisfactory. The rooms appeared quite old, and renovation work was ongoing during our stay. Housekeeping standards were below expectations, with inadequate cleaning and a noticeable unpleasant odor in the rooms. Additionally, the rooms did not match the photos displayed online.

The hotel's location is its biggest advantage, as it is conveniently situated near Sanjauli Market, making it easy to access local shops and amenities.

However, the food quality was below average and lacked taste, while the pricing was comparable to that of a four-star restaurant, which did not offer good value for money.

Overall, while the location is excellent, staff was co-operative and humble improvements in room maintenance, cleanliness, and food quality are needed to enhance the guest experience

Excellent location, beautiful surroundings, and top-notch service. The hotel exceeded our expectations in every way. Clean rooms, tasty food, and friendly staff made our trip memorable. A perfect place to stay in Shimla."

Booked a staycation at the Fairmount shimla forest greens for two nights and had an amazing experience. The team provided exceptional service, and the hospitality was truly impressive. The food was excellent, especially the breakfast spread, which offered a great variety of options.
The housekeeping staff was very polite, attentive, and well-informed, especially Parveen, who went out of his way to make our stay even more special.
Overall, it was a wonderful stay, and I would highly recommend i